Telecom - AUST

ACA – Australian Communications Authority


The Australian Communications Authority (ACA) is the industry-specific Commonwealth body responsible for regulating telecommunications and radio communications within Australia. The ACA has responsibility under Part 21 of the Telecommunications Act 1997 (the Act) for the technical regulation of telecommunications customer equipment and customer cabling (referred to as 'items' or 'products' throughout this booklet). To address this responsibility, the ACA has introduced industry self-regulatory arrangements based on product labeling and compliance with applicable technical standards. The arrangements are detailed in the Telecommunications Labeling (Customer Equipment and Customer Cabling) Notice 2001 (the Labeling Notice), as amended from time to time. The compliance arrangements aim to ensure that items meet applicable technical standards as required by the legislation and are appropriately labeled prior to supply or connection to a telecommunications network. The technical standards address the personal health and safety of users and operators of telecommunications networks, the integrity of the telecommunications networks, interoperability with telecommunications networks for the supply of a standard telephone service and access to emergency call services. Schedule 1 of the Labeling Notice identifies applicable technical standards and the level of confidence in compliance required (the compliance level) for specific items. The compliance confidence level, to be assured in a given instance, relates to the risk associated with an item being non-compliant with an applicable technical standard(s). Australian manufacturers and importers, or their authorised agents, (commonly and collectively referred to as suppliers) of specified items, must label the item with either the A-Tick compliance label or the non-compliance label. Items not specified in the Labelling Notice must not be labeled with either the A-Tick compliance label or the non-compliance label. For compliant items, the supplier must make a declaration that the item complies with the applicable technical standard(s). The supplier must also apply the A-Tick compliance label to the item and hold records supporting claims of compliance. Items covered by Schedule 1 of the Labeling Notice, but which do not comply with the applicable technical standard(s), must be labeled with the non-compliance label.

A-Tick Compliance


What is the A-Tick compliance mark?
The A-Tick compliance mark is the symbol specified in Schedule 3 of the Labeling Notice. No variation to the specified form is permitted.

What is the purpose of the A-Tick compliance label?
The A-Tick compliance label indicates that the product complies with the applicable technical standard(s) and assists with audits in that it establishes a traceable link between the product and the supplier responsible for compliance and for placing the product on the Australian market. It is also an indication to the user that the product complies with the applicable technical standard(s) and can be connected to a telecommunications network operated by a carrier or carriage service provider.

An ACA Supplier Code Number (i.e. X123) always accommodates the A-Tick symbol. The Mark indicates that a product can legally be connected to a telecommunications network.

Applicability of A-Tick Mark
Telecommunications products must have an A-Tick or display the labels of previous labeling schemes such as the Telecom Authorization or AUSTEL permit. Products without an A-Tick or the previously accepted labels may be unsafe and cause damage when connected to the network. You should be also aware that it is illegal to connect equipment that does not carry a compliance label and penalties can be imposed Regulatory arrangements.

The telecommunications regulatory arrangements apply to any person, business or company that is the initial point of supply of customer equipment or customer cabling to the Australian market. This includes: Australian manufacturers who make or assemble telecommunications products or importers of telecommunications products or authorized agents in Australia acting on behalf of manufacturers or importers of telecommunications products. There are also regulatory arrangements under the Act that apply to users who connect unlabelled and non-compliant telecommunications products to a telecommunications network. It is illegal to connect unlabelled or non-compliant products to the telecommunications network and penalties can be imposed. Further information about the penalties imposed under the Act may be obtained from the ACA website.

Labeling Equipment


What is the Labeling Notice?
The Labeling Notice specifies the type of label that must be applied to an item. It also identifies applicable technical standards and the extent of evidence required (the 'compliance level') for an item according to the type of carrier service(s) to which the item is designed to connect. What customer equipment and customer cabling items are identified in the Labeling Notice? The Labeling Notice identifies customer equipment (based on the type of carrier services to which the equipment is designed to connect) and customer cabling items that are required to comply with the applicable technical standards and be appropriately labeled. Examples of telecommunications items that are identified in the Labeling Notice include, but are not limited to:
  • Answering machines
  • Mobile phones
  • Facsimile machines
  • Telephone handsets (including cordless phones) and modems.

Generally, any example of customer equipment or customer cabling that can connect to a public telecommunications network operated by a carrier or carriage service provider is identified in the Labeling Notice.

What can U.S. Technologies do for you?

  • Perform testing to the mandated ACA standards
  • Assist with Preparation of Compliance Documents
  • Coordinate Application with ACA using approved Supplier Code Vendor
  • Assist with Labeling requirements

Please contact us at 770.740.0717 or via email at certify@ustech-lab.com, for detailed information on gaining market access to Australia.